Healthcare

Financial

Management

Association


Education & Events

We strive to bring the New Hampshire/Vermont Chapter HFMA members educational seminars that address current issues and are presented by renowned healthcare speakers. Our meetings are usually monthly (except in the summer) and are normally held at various locations in order to better serve our New Hampshire and Vermont members. Click here for a current Education Calendar FY19-20.

Below you will find the brochure and registration form for our most current educational seminars.

Recorded Webinars: Please refer to our Recorded Webinar page under the Education and Events tab for previously recorded chapter educational webinars.

Upcoming events

    • 03 Dec 2019
    • 12:00 PM - 1:30 PM
    • Webinar
    WEBINAR
    Excel Series 1
    3 Time-Saving Excel Tips (Intermediate)


    While the SUM function is probably the #1 most-used Excel function, it probably shouldn’t be. At least not for us number-crunching bean counters. Because of the kinds of reports we often build, there is a function that works better for us. We will explore it thoroughly in this session. Plus, learn how to have formulas automatically include new data rows pasted below existing ranges. In total, we explore 3 Excel items (SUBTOTAL, Tables, and Filters), and, see how they all fit together to save us time. 

    Click here for registration link:
    http://www.cvent.com/d/fhqlf1?RefID=summary18

    • 05 Dec 2019
    • 12:00 PM - 1:30 PM
    • Webinar
    WEBINAR
    Excel Series 2
    Power Query Basics (Advanced)


    Do you ever import data into Excel, and then spend a bunch of time manually preparing it for use? Perhaps you delete extra columns or rows. Maybe you need to split a single column into multiple columns, or, combine multiple columns into a single column. The good news is that many of these transformations can be fully automated with Excel! Power Query is an incredibly powerful tool that, at a high level, helps us retrieve data from a variety of sources and prepare it for use. In this session, we’ll use Power Query to help with several common tasks, including flattening data, splitting and combining columns, formatting data, unpivoting summarized data, and combining several csv exports. If you frequently export/import data from one system to another, you will want to understand how to use Power Query to streamline your work. Learning objectives: (1) recall the steps to create a new query; (2) identify commands that transform data; and (3) state the process to return the transformed data to Excel.

    Click here for registration link:
    http://www.cvent.com/d/9hq0wx?RefID=summary18

    • 11 Dec 2019
    • 12:00 PM - 1:00 PM
    • Webinar
    WEBINAR
    Revenue Cycle Series 1
    Best Practices for an Effective Bad Debt Program


    Summary: In today’s health care environment, improving the patient journey is critical. Especially when an estimated 30 percent of hospital revenue is dependent on patient payments. 

    High deductible health plans (HDHPs) require patients to bear a greater portion of their health care costs. This makes patients feel overwhelmed by incoming medical bills causing Accounts Receivable days to increase, leading to bad debt. Although a health care organization’s bad debt to net patient revenue should be under three percent, most hospitals are trending much higher due to increasing patient liability. This reflects the staggering 42.9 million Americans who are estimated to have a health care bill in collections today.

    To avoid patient collections, hospitals need to educate their patients on understanding their responsibility and guide them on their financial journey.  The result is an empowered patient, not a confused one. Along with streamlining the billing process across the organization, other steps should be taken to build an effective bad debt program that educates patients and provides quality answers to their questions. By becoming their partner, it is possible to engage patients earlier in the process and get them to pay more of what they owe.

    Learning Objectives:

    • Understand market trends for increased risk of medical debt, uncompensated care and rising collection costs. 
    • Examine strategies to increase payments and decrease patient objections through education and guidance that result in understanding of patient financial responsibilities. 
    • Understanding compliance and the impact on bad debt best practices.
    • Discover how propensity to pay can help accelerate your reimbursement and improve cash flow. 

    Who Should Attend: Revenue cycle leaders, controllers, patient access professionals and CFOs

    Click below for registration link:
    http://www.cvent.com/d/3hqp1k?RefID=summary18

    • 07 Jan 2020
    • 12:00 PM - 1:30 PM
    • Webinar
    WEBINAR
    Excel Series 3
    PivotTables101 (Intermediate)


    In this session, we’ll explore the fundamentals of creating PivotTable reports. We’ll examine the report layout areas and how to update source data. We’ll also examine report layout options so that you can obtain just the right formatting and structure for your report. We’ll talk about how to group your report into monthly columns and how to filter PivotTables as well. By the end of the session, you’ll understand how to create basic PivotTable reports.

    Click here for registration link:
    http://www.cvent.com/d/2hq0sk?RefID=summary18

    • 09 Jan 2020
    • 12:00 PM - 1:30 PM
    • Webinar
    WEBINAR
    Excel Series 4
    Power Pivot Basics (Advanced)


    Do you love PivotTables? Of course, we all do! Traditional PivotTables are incredible…but, they do have limitations. If you have ever encountered one of these limitations, you’ll be excited to learn that by using Power Pivot, you’ll be able to bypass many of the restrictions that exist with traditional PivotTables. Power Pivot provides a new data source for PivotTables, and essentially combines the flexibility of formula-based reports with the PivotTable engine. Microsoft provides Power Pivot free for most editions of Excel for Windows 2010 and forward (currently, it is unavailable in Excel for Mac). In this session, we’ll explore Power Pivot and the data model, build PivotTables from multiple tables, create calculated columns, and write measures. If you frequently build PivotTables and would like to do more with them, you’ll want to understand how Power Pivot can enhance your reports and workflow. Learning objectives: (1) recall the steps to access the Power Pivot window; (2) identify the process to create table relationships; and (3) state the procedure for building named sets. 

    Click here for registration link:
    http://www.cvent.com/d/thq0sp?RefID=summary18

    • 14 Jan 2020
    • 12:00 PM - 1:00 PM
    • Webinar
    WEBINAR
    Revenue Cycle Series 2
    New Paradigm: Clinically-Driven Revenue Cycle


    Summary: Technological advances and imperatives for greater efficiency are driving the health care revenue cycle evolution. New possibilities and challenges exist that require providers to rethink how they are structured and the tools and technology needed to succeed. The biggest challenges and opportunities that exist in this new clinically-driven revenue cycle is in denials prevention and management. Denials can be managed and prevented using a holistic revenue cycle approach and best practice denials management program. Maricopa Integrated Health System will review the components needed for a successful denials management program including: charge capture, defending payor audits, denials prevention, denials committee/tasks force, and tracking and trending success.  

    Learning Objectives:

    • Understand the fundamental differences between a back-end versus a clinically driven revenue cycle denials management program.
    • Learn the steps needed to implement a successful denials management program in the changing revenue cycle paradigm.
    • Know what tools and resources are necessary to effectively appeal denials, manage payor audits, and reduce/prevent denials.

    Who Should Attend: Revenue cycle leaders, controllers, patient access professionals and CFOs

    Click below for registration link:
    http://www.cvent.com/d/mhq1pv?RefID=summary18

    • 21 Jan 2020
    • 12:00 PM - 1:30 PM
    • Webinar
    WEBINAR
    Excel Series 5
    Which Lookup Function Should I Use (Intermediate)


    While the iconic VLOOKUP function is probably the most popular lookup function, there are times when other options may be a better fit. Depending on the type of workbook, INDEX/MATCH or SUMIFS may offer some benefits. And, depending on the version of Excel you are using, XLOOKUP may be a wonderful option. Join us to learn the pros and cons of the key lookup functions and when to use each.

    Click here for registration link:
    http://www.cvent.com/d/yhq0sz?RefID=summary18

    • 23 Jan 2020
    • 12:00 PM - 1:30 PM
    • Webinar
    WEBINAR
    Excel Series 6
    Better Together (Power Query and Power Pivot) (Advanced)


    Excel users have prepared reports the same way for decades…formulas and PivotTables. Typically, we export data from an accounting system, copy and paste it into an Excel workbook, clean and prepare it for use, and then use PivotTables and/or functions such as VLOOKUP and SUMIFS. But, that workflow is manual and slow. In this session, we’ll use Power Query and Power Pivot to improve our workflow. Specifically, we’ll use Power Query to get and shape external data. We’ll send the query results into the data model. We’ll use Power Pivot to organize tables and create measures and then use them as the source for PivotTable reports. If you frequently build formula-based or PivotTable reports, join this session to learn how Power Query and Power Pivot can help. Learning objectives: (1) identify which tool in Excel helps to import and transform data; (2) state the process for relating tables in Power Pivot; and (3) recall a benefit of using Power Query and Power Pivot when building PivotTables.

    Click here for registration link:

    http://www.cvent.com/d/9hq0s3?RefID=summary18

    • 14 Feb 2020
    • 12:00 PM - 1:00 PM
    • Webinar
    WEBINAR
    Revenue Cycle Series 3
    Leveraging Patient Segmentation to
    Meet Patients Where They Are

    Summary: With this era of transformation, a noticeable shift in patient access is underway to provide high quality, patient-centric care at an affordable cost.  A one-size-fits-all approach is no longer good enough and providers need to strive to customize solutions based on individual patient expectations and needs. Patients now require well-designed and optimized patient access strategies that are built specifically with their needs in mind. In order for health care organizations to build a lasting patient relationship, they must ensure they are building a positive patient experience. This extends to the revenue cycle which encompasses the patient’s financial interaction with the health system. Just like in care delivery the patient must be placed at the center of the provider’s revenue cycle and the right engagement points must be developed.

    Providers need to transfer the concept of clinical pathways to the revenue cycle. These pathways are organized on the onset of a patient interacting with the provider to quickly diagnose the optimum pathway for the most successful outcome which not only involves account resolution but also a great patient experience. The pathways must take into account a patient’s financial risk as well as the patient desire for a high or low touch experience. This enables the providers to determine patient knowledge in relation to health care benefits, prioritize how resources are allocated and identify outcome metrics that will help ensure ideal patient experience.

    This presentation will review how a provider can develop pathways to modernize and optimize the revenue cycle. 

    Learning Objectives:

    • Develop segmentation framework that enables understanding, measuring, and predicting of consumer health care behavior.
    • Establish integration models that promote accountability for patient populations.
    • Optimize reimbursement and patient access strategies.

    Who Should Attend: Revenue cycle leaders, controllers, patient access professionals and CFOs

    Click below for registration link:
    http://www.cvent.com/d/chq11s?RefID=summary18

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